Note that other Kao Group websites or mobile apps may be governed by other privacy policies.
Last revised June 2021
We collect the following information about you that we describe in this section.
You may use the Website without providing any personal data about you. In this case, we will collect only the following metadata that result from your usage of the Website browser type and version, operating system and interface, website from which you are visiting us (referrer URL), webpage(s) you are visiting on our Website date and time of accessing our Website, and internet protocol (IP) address.
Your IP address will be used to enable your access to our Website. Once the IP address is no longer necessary for this purpose, we will shorten your IP address by removing the last octet of your IP address. The metadata, including the shortened IP address, will be used to improve the quality and services of our and services by analyzing the usage behavior of our users.
1.2 Contact form
On our website, we offer you the opportunity to contact us via a contact form. For this we need the following personal data from you: salutation, full name, email, phone number, and message. The personal data that you provide us in the context of this contact request will only be used to answer your inquiry / contact request and for the associated technical administration. The transfer to third parties does not take place. Your personal data will be deleted as soon as we have processed your request or you revoke your according consent.
1.3 Salon Finder
Via our website you have the opportunity to find the nearest salons to your location that offer our products. You have the option of having your location determined by geolocation based on your IP address or by manually entering a postal code or address. There is no storage or linking of your location data with other personal data.
1.4 Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
In case IP-anonymization is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymization is active on this website.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: tools.google.com/dlpage/gaoptout.
We rely on your consent for the collection, processing, and use of your personal data in order to provide answers to any online inquiries or questions.
The provision of your personal data is not required by a statutory or contractual obligation. The provision of your personal data is /with us or to receive our services/s as requested by you. The provision of your personal data is voluntary for you. Your IP address is saved via cookies in addition to any information you provide Kao with voluntarily over the Contact Us, and / or Registration form for the Stylist content. In addition, if you sign up for the Newsletter, your name and email will be saved in order to provide you with the desired newsletter.
Not providing your personal data may result in disadvantages for you, for example, we may not be able to answer your request or you may not be able to fully experience the website (cookies). However, unless otherwise specified, not providing your personal data will not result in legal consequences for you.
We may transfer your personal data to third parties for the processing purposes described above as follows:
Any access to your personal data is restricted to those individuals that have a need-to-know in order to fulfill their job responsibilities.
Your personal data will be retained as long as necessary to provide you with the services requested. Once you have deleted your newsletter subscription or otherwise ended your relationship with us, we will remove your personal data from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which the Kao Company is subject, e.g., taxation purposes).
We may retain your contact details and interests in our products or services for a longer period of time if the Kao Company is allowed to send you marketing materials. Also, we may be required by applicable law to retain certain of your personal data for a period of 10 years after the relevant taxation year. We may also retain your personal data after the termination of the contractual relationship if your personal data are necessary to comply with other applicable laws or if we need your personal data to establish, exercise or defend a legal claim, on a need to know basis only. To the extent possible, we will restrict the processing of your personal data for such limited purposes after the termination of the contractual relationship.
Right to withdraw your consent: If you have declared your consent regarding certain collecting, processing and use of your personal data (in particular, regarding the receipt of direct marketing communication via email you can withdraw this consent at any time with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal. Please contact us as stated in Section 7 below to withdraw your consent. [Further, you can object to the use of your personal data for the purposes of marketing without incurring any costs other than the transmission costs in accordance with the basic tariffs.]
Additional data privacy rights: Pursuant to applicable data protection law, you may have the right to:
(i) request access to your personal data;
(ii) request rectification of your personal data;
(iii) request erasure of your personal data;
(iv) request restriction of processing of your personal data;
(v) request data portability; and/or
(vi) object to the processing of your personal data (including objection to profiling).
Please note that these aforementioned rights might be limited under the applicable local data protection law. Below please find further information on your rights under POPIA:
Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data by us and we can be required to no longer process your personal data. Such right to object may especially apply if we collect and process your personal data for profiling purposes in order to better understand your interests in our products and services or for direct marketing.
If you have a right to object and you exercise this right, your personal data will no longer be processed for such purposes by us. You may exercise this right by contacting us as stated in Section 7 below.
Such a right to object may, in particular, not exist if the processing of your personal data is necessary to take steps prior to entering into a contract or to perform a contract already concluded.
For other statutory rights, please go to www.kmshair.com/Data-Subject-Request
To exercise your rights, please contact us as stated under Section 7 below. You also have the right to lodge a complaint with the competent data protection supervisory authority.