privacy policy


We make the privacy of personal data one of our top priorities. Hence, we conduct our activities in compliance with the applicable legislation aiming at the protection of personal data and data security. Below we will share with you, which information we will potentially collect and how it will be handled. 


Through our websites, the only personal data we collect is information you provide to us voluntarily (e.g. names, addresses, phone numbers of e-mail addresses), for instance when you register or submit requests or such data you have permitted us to use. 


As a general rule, we will use the personal data you share with us to respond to your inquiries, process your orders or to give you access to certain information or offers. In order to properly maintain our customer relationships, it may also be necessary for us to archive your personal data or to process it and share it with affiliated companies within and outside of the EU so that we can meet your needs more effectively or improve our products and services. It may also be necessary for us (or a third party commissioned by us) to use this personal data for our brand communications to share with you information on offers and promotions of the Kao Group. We will of course respect your wishes if you prefer not to share your personal data to support our customer relationship (in particular by making it available for direct marketing and market research purposes). If you tell us to, we will neither sell nor market in any other way your personal data. You have the option to at any time object to the use of your personal data and you may also do so retroactively as well as demand the deletion of your website visitor and registration data. 


Kao South Africa Pty. Ltd. shall collect, process and use the personal data you provide online exclusively for the purposes communicated to you , except in cases where the collection, processing and utilization occurs for an additional purpose that is directly related to the original purpose for which the personal data was collected; is necessary for the preparation, negotiation and fulfillment of a contract with you or in cases where legal mandates or government agency or court orders make it mandatory or in cases where it is required for the establishment of legal entitlements or the defense against litigation; aims at the prevention of misuse or other illegal activities, e.g. intentional attacks targeting the Kao systems so that we can warrant the security of our data. 


Whenever you access our websites via telecommunications services, communications-related information (e.g. Internet log address) or user related data (e.g. data concerning the start and duration of your use as well as the telecommunications service you are utilizing) is generated automatically with the help of technical resources. This may make it possible to arrive at conclusions concerning personal data. If the recording, processing and use of your usage or communications related data is absolutely necessary, these activities are subject to protection by the statutory data privacy provisions. 


When you access our websites information is occasionally automatically collected (i.e. not via registration activities) that is not related to a specific person (e.g. Internet browser used and operating system; domain name of the website from which you navigated to our site; number of visits; average time spent on our site, pages accessed). We use this information to determine the attractiveness of our website and to improve their performance as well as their contents. 


When you visit our websites we may store information on your computer in the form of a “cookie.” This information allows us to automatically recognize your computer when you visit the site again. For instance, cookies make it possible for us to align a website with your interests or to store your password so that you do not have to enter it every time you want to perform any actions on the site. If you do not want us to recognize your computer the next time you visit, please set up your Internet browser in such a way that it will delete cookies from your computer’s hard drive, blocks all cookies or sends you a warning message before a cookie is stored. However, some of our websites do require cookies for the site to work correctly. If this is the case, the website will tell you and can only be accessed with the cookie option turned on. 


Kao South Africa Pty. Ltd. takes technical and organizational precautions to protect your personal data against unintentional or unauthorized deletion, modification or loss as well as the unauthorized sharing of or unauthorized access to your data. If Kao Germany GmbH should commission any service providers with the processing of personal data, it ensures through contractual arrangements that equivalent data privacy protection is implemented by these service providers. 


Our website uses social plugins (“plugins”) of various social networks. The integration of these plugins provides the respective social network with the information that you have accessed the linked page of our website. If you are logged into the pertinent social network, it has the capability to allocate this visit to your user account. If you are actively using the plugins, for instance the “Like” button on Facebook, the related information is directly transferred to the social network by your browser and is subsequently stored there. If you do not want the social network to collect data about you via, you will have to log out of these networks before your visit our website.

However, even if you are not logged into the social network, it is possible for websites with active social plugins to send data to these networks. The social plugin places a cookie with identification data every time the website is accessed, which makes it possible that this identification can later be allocated to a person – for instance if your long into the social network. If you do not want social networks to collect data about you through active plugins, you can choose the “Block third party cookies” option under your browser settings. However, choosing this setting may also cause other site-wide functions besides the plugins not to work under certain circumstances.
We use the following plugins on our websites: Facebook, Twitter, Pinterest, Youtube and Instagram. 
 We use the plugins of social network, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The link to Facebook’s data privacy declaration can be found here: Data Privacy Information Facebook.
 We use the plugins of social network, operated by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103 U.S.A. (“Twitter”). The link to Twitter’s data privacy declaration can be found here: Data Privacy Information Twitter .
 We use the plugins of social network Pinterest, operated by Pinterest Inc., 635 High Street, Palo Alto, CA, USA (“Pinterest”). The link to Pinterest’s data privacy declaration can be found here: Data Privacy Information Pinterest.
 We use the plugins of the Youtube website, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Youtube”). The link to YouTube’s data privacy declaration can be found here: Data Privacy Information Youtube.
 We use the plugins of social network Instagram, operated by Instagram, LLC Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The link to Instagram’s data privacy declaration can be found here: Data Privacy Information Instagram.


On our websites we use links to third party websites with content that cannot be found on our server. The third party content of these links was verified prior to the setting of the links. However, it is impossible to rule out that the content was later altered by the respective providers. If you should ever find that the content of third party providers violates applicable law, please let us know.This Data Privacy Declaration pertains only to the content of our servers. 


You do have the right to at any time demand information about the data archived that is affiliated with you. This includes the source and recipients of your data as well as the purpose of the data processing. Please address your letter to the following address or your e-mail to the e-mail address provided below:

Kao South Africa Pty. Ltd.
Capital Hill Commercial Estates
CNR K101 & Le Roux Avenue
Midrand 1685
South Africa


This website also uses Adobe Analytics, a service available from the web analysis provider Adobe Systems Software Ireland Limited (“Adobe”). Adobe Analytics uses so-called “cookies,” which are text files that are archived on your computer and that make it possible to analyze your use of the website. If the information about the use of the website generated by the cookie is sent to a server operated by Adobe, the respective settings ensure that the IP address is rendered anonymous prior to the geo-localization and that it is replaced with a generic IP address prior to archiving. On behalf of the operator of this website, Adobe will use this information to analyze the use of the website by visitors and to generate reports on the website activities to provide other services related to the website and Internet use to the website operator. The IP address communicated in conjunction with Adobe Analytics by your browser will not be consolidated with any other Adobe data. You can prevent the archiving of the cookies by adjusting your browser software accordingly. However, we have to point out to you that doing so will make it impossible for you to fully utilize all of the functions of this website. You can also prevent the recording of the data generated by the cookie that is related to your use of the website (incl. your IP address) by Adobe as well as the processing of this data by Adobe by downloading and installing the browser plug-in available
under the following link:

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